NEWS & UPDATES

Over the last few years, like most businesses, we have experienced significant increases in costs - from rises in gas and electricity prices to packaging costs, to name just a few.

We therefore have no option but to make some changes to our shipping options to reflect the new economic circumstances. These changes will come into effect at Noon, 1st August 2023.

We only charge shipping at cost and we will continue to use Royal Mail's tracked services as many customers like the tracking information associated with this service.

The good news is we have managed to secure cheaper shipping so the cost of sending an item with Royal Mail is now less. We have also added some options to have faster shipping options such as Royal Mail Tracked 24. Unfortunately we will have to increase the cost of free shipping from £39.99 to £44.99

There are times when you may have purchased the wrong item by accident or when it is no longer needed. 

Upon receiving your order, if you decide that you no longer want it, you are entitled to return your order within 14 days of receipt.

Please contact our customer services department before doing so, please either complete the cancellation form.

Alternatively can you email us at [email protected]

Welcome to the Healthful Pets Loyalty Scheme!

Here at Healthful Pets we want to say thankyou to our many loyal customers and your continued support. Every time you shop with us, you can earn points, which can be redeemed against a future purchase - making shopping with us for your all-natural pet products even better value for money. Please be aware that you can only obtain discount codes through the Healthful Pets website and not through any third party sites. 

So here is a bit of information about our Loyalty Reward Scheme :

For every

Difficulty in obtaining Dr Mercola / Barker & Whiskers Supplements for Pets in the UK

In December 2022 Dr Mercola changed the supply chain of products that they distribute to the United Kingdom. We became aware that it was no longer possible to source specific products for pets. We have been asked by customers to provide information on possible alternatives.

Please beware of scam sites, supposedly selling Mercola / Barker & Whiskers products, as it has come to our attention that fraudsters are taking advantage of the current situation.  Do your homework and research the organisation before considering making a purchase with them. 

Update 19th December

Please see operational delays for DPD due to unprecedented demand: https://www.dpdlocal.co.uk/pdf/DPD_Local_Service_Disruption.pdf

Last delivery dates:

Royal Mail Tracked 48 was Friday 23rd December.

DPD: Wednesday 21st December. However in some areas the last posting date is Monday 19th December - see affected postcodes  https://www.dpdlocal.co.uk/pdf/lsd-pd-1.2.pdf

DELIVERY DELAYS – An update Monday 5th  December 2022

This is a blog to help keep you informed on the current shipping delays.

We use two carriers – DPD and Royal Mail. As you may be aware

Pet Plus has been out of stock for a number of months. I am  delighted that we have now taken delivery of new stock. There have been however some subtle changes to the formulation to enhance its already superb effectiveness. So what has changed? (July 2021)

Probiotics are more important than ever right now, so we have increased the amounts and species. Saccharomyces cerevisiae, also known as Brewer’s Yeast and Nutritional Yeast, have recently been discovered to be very important probiotics, as well as their great value in supplying B vitamins and amino acids. Completely unrelated to the pathogenic yeasts like Candida Albicans, the presence of Saccharomyces cerevisiae protects the body from invasion by such pathogens by living in the spaces the pathogens would otherwise try to occupy.