Goodchap's Pup's First Fetch & Tug Eco-Toy
Goodchap's Pup's First Fetch & Tug Eco-Toy.
Handmade in Britain
Made from 100% unbleached 3 strand cotton.
Natural Cotton toys great for introducing puppies to playtime.
Please ensure that this toy is suitable for your pet's chewing habits and size.
Limit chewing times to 15 minutes per day.
Always supervise your pet when playing
At Goodchap’s they believe that dogs give so much and ask for so little, so they aim to remedy this problem.
Goodchaps range of luxury dog treats are the perfect way to say thank you to your dog.
Goodchap’s was founded by father and son team, Mark and Liam Goodwin in 2018, and with the help of illustrator Beth and product taster Ralph, they developed a range of dog friendly gifts suitable for telling your best friend how much you appreciate them. Whether you want to say thanks for always being there, thanks for protecting the household or simply thanks for putting up with my silly human ways, Goodchap’s is the perfect way to say it.
Goodchaps also strive to be as eco-friendly as possible, so among other things, they sustainably source their fish form trusted British fish merchants and use local suppliers as often as they can to keep the carbon paw-print to a minimum. However their biggest passion is using as little plastic as possible and that is why they have gone plastic free with their packaging.
All their dog treats are packaged in pouches that are made from plants not plastic. Their labels and boxes of their gift range are also fully recyclable.
Their toys are made from 100% undyed and unbleached cotton, which is a natural, sustainable and biodegradable fibre making it an excellent choice for dog toys.
SUMMARY OF UK DELIVERY INFORMATION (Please note that the delivery time is from the date of dispatch and not from the date your order has been placed)
Please note that we do not send orders addressed to a HOTEL address or POST OFFICE address, unless prior arrangement has been made with us.
Orders under £44.99 (and under 3.5kg)
Customers have the option of :-
- Shipping with Royal Mail Tracked 48 (typically 2 days but can take 4 days) at £3.49
- Shipping with Royal Mail Tracked 24 (1-2 days) at £4.99.
- Shipping with DPD Next Day Courier service at £7.99 [see below for exceptions] (please note this is a next day service, but from time to time this can take 2 days)
- Saturday delivery - with DPD £16.99
Orders over £44.99 (and less than 3.5kg) are sent free of charge using Royal Mail 48 Tracked. There is however the option to upgrade to Royal Mail Tracked 24 for £1.49 or use a DPD Courier at £4.99
Orders over £130 will be sent with DPD or Royal Mail Tracked 24
Click & Collect - free You are welcome to collect your order from our offices at Northwich, Cheshire (CW9 7TN). Office hours are typically 9.00 – 4.30 but often we are here later, so it is recommended to ring ahead. Tel: 01565 745463.
Orders over 3.5kg will need to be send with DPD as we are unable to ship heavy items with Royal Mail. DPD will attract an additional shipping charges – see below for more information.
Please be advised that during busier periods, such as Christmas and Black Friday, parcel deliveries may take longer to be delivered.
DPD Courier: All orders over 3.5kg will be shipped via DPD as follows:-.
- UK Mainland, next working weekday delivery is £7.99
- UK Mainland, Saturday Delivery is £16.99
- Special UK Postcodes* two-working day service is special price applies [* Special UK Postcodes include Highlands Islands, Isle of Wight as follows: AB36-AB38, AB55-AB56, FK17-FK21, IV1-39, IV52-54, IV63, KW 1-14, PA21-PA40, PH19-PH26, PH49-50, PO31-PO41)
- UK Offshore, including the Scottish Islands (HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE1)
- Northern Ireland - special price applies
- Isle of Man - special price applies
- Scilly Islands, Channel Islands - special price applies
We are currently unable to ship to the Republic of Ireland with DPD Courier.
General Rules for DPD
Under normal circumstances, all orders placed before 1.30pm will be dispatched the same working day. Orders placed after 1.30pm will be dispatched on the following working day. Orders placed after 1.30pm on a Friday will be dispatched on the following Monday for delivery on Tuesday (or Wednesday for UK special postcodes). This also applies to orders received after 1.30pm on a Thursday.
Saturdays, Sundays and all Bank & Public Holidays are classed as non-working days and orders will be dispatched on the next working day.
Your order will be fully trackable, and you will receive a text and email (if supplied) when your order has been dispatched, and on the day of delivery you will receive an estimated 1-hour delivery window, with alternative options if you are not in.
We reserve the right to switch this service to Royal Mail Special Delivery Next Day, in exceptional circumstances.
GENERAL INFORMATION - SERVICE OVERVIEW
Generally all orders placed before 3.30pm will be dispatched the same working day. Orders placed after 3.30pm will be dispatched on the following working day.
For courier deliveries please note that orders placed after 4pm on a Thursday will be dispatched Friday for a Monday delivery and orders placed after 4pm on Friday will be dispatched on Monday for a Tuesday delivery (or Wednesday for UK special postcodes).
Saturdays, Sundays and all Bank & Public Holidays are classed as non-working days and orders will be dispatched on the next working day.
Please double check your delivery address is correct and contact us straight away if not.
Email notification will be sent once your order has been dispatched.
If in the unusual situation there is an issue with your order, such as an item is unexpectedly out of stock or there is an issue with delivery, we will make contact with you. In these instances, we will keep you update via email or telephone to confirm the progress of the order.
Further information on UK deliveries as well as full information on international deliveries, please see our Delivery & Returns section of the website.
